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• 中国旅程天下控股集团扩容深圳呼叫中心

  2009-10-14 11:03
  China'sUniversalTravelGrouphasrelocateditsShenzhenheadquartersandcontactcentertobiggerfacilities.UTG...
  

• Japan Airlines upgrades regional contact center with Alcatel-Lucent

  2009-10-01 21:11
  JapanAirlineshasdeployed,hasdeployedAlcatel-Lucent'sIPtelephonyandcontactcentersolutionswithinanewEu...
  

• Clark companies looking for more than 3,000 new staff

  2009-10-01 21:11
  Atleast14companiesbasedinManila'sClarkFreePortwillofferatotalof3,255newcustomerservicejobswithinthen...
  

• US outsourcer opens new center in Chengdu

  2009-10-01 21:09
  Theglobalone-stopcallcentersolutionsprovider,USoutsourcerVision-XhasestablisheditswesternChinacontac...
  

• Czech investors OKed for Sri Lanka contact center

  2009-10-01 21:07
  TheBoardofInvestmentofSriLankagrantedapprovalforCzech-backedoutsourcerQuaestusLankatosetupacontactce...
  

• Transcom to set up Iloilo center

  2009-09-23 16:11
  EuropeanoutsourcerTranscomwillreportedlyopenanewcontactcenterinregionalIloiloemployingfrom1,000to2,0...
  

• Malaysia Airlines upgrades contact center to expands payment facility

  2009-09-23 16:10
  DinersInternationalMalaysiahasinstalledElectronicDataCapture(EDC)terminalsatMalaysianAirlinesdomesti...
  

• Japanese companies eye Indian BPO deals

  2009-09-23 16:08
  IndianoutsourcersarereportedlyfieldingincreasinginterestfromJapanesecompanies."Weareseeingmassiveint...
  

• CDC Software to buy major stake in China’s Hejia Software Technology

  2009-09-23 16:06
  USITcompanyCDCSoftwareCorporationwillbuya51%stakeinChineseCRMcompanyHejiaSoftwareTechnology.Foundedi...
  

• WS Live Adds Tech Client, Expands Contact Center Operations

  2009-09-22 23:11
  Evenasunemploymentratessoar,teleservicesoutsourcerWSLiveisexpandingitsDubuque,Iowa-basedoperationsth...
  

• Japan Airlines Deploys Alcatel-Lucent Contact Center Solution

  2009-09-22 23:05
  JapanAirlines,Asia’slargestaircarrier,hasreportedlydeployedAlcatel-Lucent’sIPtelephonyan...
  

• Carlson Marketing wins Malaysian Exxonmobil outsourcing deal

  2009-09-22 14:15
  FuelcompanyExxonMobilhascontractedCarlsonMarketingtomanagecustomercareoperationsforitsSmilesDriverRe...
  

• NASSCOM warns of lower Indian BPO growth

  2009-09-22 14:15
  IndianoutsourcingorganisationtheNationalAssociationofSoftwareandServiceCompanies(NASSCOM)haswarnedth...
  

• Yucheng to sell Convergys solutions in China

  2009-09-22 14:14
  ITcompanyConvergysCorporationhasformedanewdistributionpartnershipwithChina'sYuchengTechnologiesLimit...