发布日期：2007年6月1日
有效期：30
单位介绍： LoJack Corporation, the premier worldwide provider of wireless tracking and
recovery systems for mobile assets, is the leader in global stolen vehicle recovery.
It created the stolen vehicle recovery category nearly 20 years ago and has
earned a more than 90 percent recovery success rate. LoJack operates in areas
with the greatest population density, highest number of new vehicle sales and
greatest incidents of vehicle theft. LoJack is currently operable in 28 countries
throughout Europe, Africa, and Asia.
Today LoJack is focused on expanding its Chinese markets-LoJack China. LoJack
China offers the right technology and processes to deliver the effective solution
to the serious problem of vehicle theft. Recently, we secured agreements from the
governments in China to operate its stolen vehicle recovery network -completing
the first phase to becoming operational in the markets. And LoJack China network
is in the process of construction, at the same time, the active promotions are
coming soon. These exciting developments will bring over the country.
Accordingly, we seek to staff our company with self-motivated, responsible,
highly-organized individuals. The candidates should willing and able enthusiastically
to devote themselves for the special challenges of our rapid corporate growth.
Moreover, LoJack-China offers an excellent employment opportunity for intelligent,
mature, capable individuals with an international outlook, and rewards excellent
performance. Our company mission and philosophy gives the pursuit of business
success with a deep respect for human values. Our working environment and our
relationship with our employees and clients clearly reflects these values. So, if you
would enjoy interacting with these people from around the world, this job is for
you!
www.lojack.com.cn
职位名称：客服呼叫中心经理 （1名）
工作地点：北京
职位描述：
负责客服中心的管理和协调工作；
按照业务要求建立和完善客户服务制度及流程，并监督执行；
监管客服人员的工作，确保高效高质量的服务；
负责提供客服中心的服务资料和标准，并负责更新和维护；
负责客服人员的培训和考核工作，并提供相关资料；
负责定期报告客服工作和变动情况；
建立和优化客户数据；
及时处理客户服务工作中的各种问题；
协助运营经理处理突发事件。
任职条件：
本科以上学历，管理、市场或相关专业；
3年以上呼叫中心管理工作经验；
熟悉汽车服务行业优先；
良好的中英文沟通和读写能力；
有很好的团队精神和领导才能；
能主动承担工作，并有很强的独立工作能力；
熟悉MIS、ERP和CRM；
有很好的学习能力；
熟练应用计算机和互联网。
联系方式： 联系人：董先生
Email:careers@lojack.com.cn
