发布日期：2006年10月12日
有效期：30天
management solutions for many of the largest, most respected companies in the
world. We help build stronger and more enduring relationships between our
partners and their customers. We accomplish this through the creation and delivery
of data management solutions that enhance profitability, reduce risk, and lower
cost.
Acxiom employs over 6,100 associates worldwide, has revenues in excess of 1
billion per year, and is the world leader in customer data management.
China Facts
1)Pioneered Direct Marketing (DM) in China in 2000
2)Serve over 100 local and international companies in China, including the automotive
, consumer durable, cosmetic, financial, FMCG, insurance, media, pharmaceutical,
publishing, retail, service, and telecom industries
3)China Data Management: 20+ million data records managed for 20 brands inside of
China
For more information, please visit www.acxiom.com;www.chinaloop.com
Acxiom (纳斯达克：ACXM)： 全球客户数据管理的领导者
Acxiom，集数据、服务和技术于一身，为全球众多极具影响力的公司提供客户和数据管理的解决方案。我们通过创建和提供数据库管理的解决方案来帮助合作伙伴与他们的客户之间建立起更为坚固、持久的关系，同时帮助他们提高利润、减少风险及降低成本。
Acxiom，作为全球客户数据管理的领导者，在全球拥有超过6,100名员工，年收入超过十亿美金。
Acxiom 在中国
1)自2000年开始领导中国直复行销行业
2)现服务超过100个国际和地方品牌、包括汽车、耐用消费品、化妆品、金融、快速移动消费品、保险、传媒、制药、出版、零售、服务和电讯行业
3)为20多个品牌管理超过2千万数据
更多信息,请上网查询：www.acxiom.com;www.chinaloop.com
excellence, customer, and people.
Maintain high team spirit and staff satisfaction.
Lead and coordinate Call Center resources to timely support new business
initiatives.
Plan and budget for Call Center resources and expenses and manage to deliver as
per established service standards set by management and within budget.
Establish and execute hiring and training plans to develop and enhance skills of all
Call Center staff.
Establish and execute plans to maintain high customer satisfacton.
Ensure Call Center’s full compliance to information security equirements.
Manage relationship with other departments to ensure timely problem / complaint
resolution and seek continuous product / service improvements.
Job responsibilities may extend to include management of Customer Correspondenc
e, handling customer emails, write-in, fax-in inquiries, complaints etc.
Requirements:
3 years relevant call center experience, including at least 1 year Supervisory
experience
Fluent in Mandarin and English
Strong supplier/vendor management skills, including planning, negotiation,
presentation, project management, people management, finance management etc.
Excellent leadership skills and able to motivate staffs to deliver superior customer
services.
Excellent problem and complaint resolution skills and can take challenges.
Excellent skills in organizing and conducting training.
Independent, hard working, creative, customer focus, self-motivated and persistent.
客户服务经理（Client Service Manager）
电子邮箱：odchina@acxiom.com
工作地点：上海市
招聘人数：1
工作年限：三年以上
外语要求：英语
薪水范围：面议
学 历：本科
接受简历语言：中文和英文
职位描述：
Responsibilities:
1. Manage and coordinate execution of projects between Client and internal
resources to ensure that projects are delivered on time and on brief.
2. Cost control and quality control on individual project to ensure services delivered
are up to international standards.
3. Manage process flow to ensure smooth implementation.
4. Manage all necessary documentation with Client, internal resources, etc.
5. Build relationships with the Client.
6. (Senior AM) Be able to understand and assess client’s business needs in conjunction with Acxiom’s services to provide value-added input and identify opportunities.
Skills required:
1. Project management skills to manage multiple projects at a time.
2. Communication skills (written and oral) to be clear and concise.
3. Interpersonal skills to manage relationships at different levels with different
groups of people – internal and external.
4. Basic working understanding of CRM and database marketing – marketing and basic technology aspects.
5. Analytical and detailed – ability to deal with data.
Education and Experience:
- Bachelor’s Degree level
- Written and spoken English
- Marketing or Technology experience
- Junior AM: 1 to 3 years working experience
- Senior AM: 5+ years working experience
Data Administrator数据管理
电子邮箱：odchina@acxiom.com
工作地点：上海市
招聘人数：1
工作年限：一年以上
外语要求：英语 良好
薪水范围：面议
学 历：大专
接受简历语言：中文和英文
职位描述：
Responsibilities
• Handle requests of database projects from the client services team.
• Design and document architecture and procedures around production databases.
• Develop simple to complex database stored procedures, functions and triggers.
• Work with the client services team to design and implement solutions and
processes relating to databases.
• Participate in data analysis.
Skills required
• Good knowledge and understanding of relational databases.
• 1+ years experience on MS SQL database.
• Strong experience of SQL, T-SQL is must.
• Excellent problem solving and communication skills.
• Innovative and solution thinking abilities and willing to take on any challenge.
• Excellent analytical skills and logical thinking capability.
• Knowledge of VB, java, ASP is an advantage.
• Can work independently, easy to work with and a team player.
Education and Experience
• Bachelor’s Degree level.
• Written and spoken English.
• MSDBA is preferred.
数据库管理 DBA
电子邮箱：odchina@acxiom.com
工作地点：上海市
招聘人数：1
工作年限：一年以上
外语要求：英语 良好
薪水范围：面议
学 历：大专
接受简历语言：中文和英文
职位描述：
Responsibilities:
-Handle requests for database projects from client services.
-Design and document architecture and procedures around production databases.
-Develop complex database stored procedures, functions and triggers.
-Work with the client services team to figure out the solution and process of the
requirements related to database.
-Participate in developing OLAP system.
-Work on database application performance tuning.
-Database based Software development according to process requirement and
system specification.
Skills required:
-Rich knowledge of the theory on relationship database.
-1+ years experience on MS SQL or Oracle databases.
-Strong experience of SQL, T-SQL and PL/SQL is must.
-Experience on database application performance tuning.
-Excellent problem solving and communication skills.
-Innovative and solution thinking abilities and willing to take any challenge.
-Excellent analytical skills and logical thinking capability.
-Familiar with data warehouse, OLAP.
-Knowledge of VB, java, ASP is an advantage.
-Can work independently, easy to work with and strong team work spirit.
Education and Experience:
-Bachelor’s Degree level.
-Written and spoken English.
-MSDBA or OCP certificate is preferred
