IT company Convergys Corporation has formed a new distribution partnership with China's Yucheng Technologies Limited.
The new relationship will allow Yucheng to sell Convergys' Intervoice Edify Voice Interaction Platform (EVIP) and Convergys Dynamic Decisioning Solution in China. "Our partnership with Convergys adds a compelling new dimension to our existing portfolio of IT solutions," said Yucheng CEO Hong Weidong. "As our clients focus on modernising operations and enhancing customer loyalty, we look forward to expanding our cooperation with Convergys to ensure that we are providing best of breed solutions to banks in China."
Convergys' Mike Betzer said the China market presents a great opportunity for his company to showcase its technology solutions and services. "When it came to penetrating the Chinese banking sector, we recognised the benefit of partnering with Yucheng, a local leader, because its market relationships could help Convergys' advanced technology be the key differentiator in a highly competitive industry."