Xiamen has recently been approved to be one of China's service outsourcing demonstration cities by the State Council of P.R.C.
Outsourcing is subcontracting a service, such as product design or manufacturing, to a third-party company elsewhere. Nowadays, outsourcing services have sprouted up in the world.
Currently, following the manufacturing industry migration, global transnational corporations are gradually transferring their non-core business to China and India through internet. Facing global opportunities, Xiamen has geared up amid the global industrial migration.
Data shows that Xiamen's software and information service companies earned 18.4 billion yuan in 2009, a year-on-year increase of about 33%. Today, there are 106 companies that are engaging in offshore outsourcing services, earning 60 million US dollars.
Among the 106 companies, Xiamen Software Park is Xiamen's core demonstration site of outsourcing services, and China's largest software park in terms of size. At present, Xiamen Software Park has 436 companies of over 30,000 employees. Its revenue reached 10.1 billion yuan in 2009. It has become the National Cartoon & Animation Industry Base and National Software and Integrated Circuit Talent Training Base.
Xiamen has lots of companies that lead in receiving outsourcing orders, including Longtop Group, YAMAHA, Fujitsu's IT services, America's Dell Call Center, financial settlement and personnel management of Belgium AB InBev and financial settlement of Swiss ABB.
It's a new opportunity for Xiamen to win the award of "China's Service Outsourcing Demonstration City". Xiamen has set a goal to achieve a year-on-year increase of 30% in receiving outsourcing orders, and boost the primary industry and tertiary industry.
What's worth mentioning is that the Xiamen government encourages Xiamen and Taiwan companies to receive more outsourcing orders from Japan, Europe and the U.S.
Recently, Xiamen Info-Invest and Taiwan Chunghwa Telecom have cooperated to establish a joint venture in the Xiamen Software Park to jointly manage call center services across the Taiwan Strait. The call center is expected to have 1300 operators within 3 years and receive more outsourcing orders for the companies across the Taiwan Straits.