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国际新闻
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Chinese fund companies need service boost
2009-12-02 17:34
China'sfundindustryneedstoimproveitscustomerservice,accordingtoanewsurveyfromtheCustomerServiceCommi...
India’s Tech Mahindra eyes Philippine entry: reports
2009-12-02 17:33
IndianoutsourcerTechMahindraisreportedlyconsideringanewBPOoperationinthePhilippines.Ifthecompanymove...
Malaysia urged to encourage English usage
2009-12-02 17:32
Malaysia'snationalICTassociationPIKOMhasurgeditsgovernmenttopushforthecontinueduseofEnglishifthenati...
NZ’s TelstraClear looks at Philippine offshoring
2009-11-26 13:39
NewZealandtelcoTelstraClearisreportedlycarryingoutafeasibilitystudyintothepossibilityofoffshoringcon...
Wipro looks for BPO acquisitions
2009-11-26 13:39
IndianITservicescompanyWiproTechnologiesiseyeingacquisitionsintheBPOspaceasitexpectsthesectortodrive...
Philippine agents form industry group
2009-11-26 13:37
AnindustrygroupwhichseekstounitecontactcenteragentsinthePhilippineshasbeenofficiallylaunchedtoday.Th...
UK telehealth company forms links in China
2009-11-26 13:36
ExecutivesofBritishtelehealthsolutionsproviderHomeTelehealthLimited(HTL)haverecentlyreturnedfromhigh...
Aussie outsourcers lobby against Anti-offshoring Legislation
2009-10-14 11:09
SomeofAustralia'scontactcenterindustryleadershavejoinedforcestolobbyagainstaproposedlawlimitingtheab...
Indian outsourcers tipped for shakeup: report
2009-10-14 11:09
TheIndianoutsourcingmarketissetforashakeupinthewakeoftheglobaleconomicslowdown,accordingtonewresearc...
服务外包发展仍然是菲律宾经济增长的最主要因素
2009-10-14 11:07
BPOservicesremainakeydriverofeconomicgrowthforthePhilippines,despitetheglobaleconomicdownturn."Wecon...
中国旅程天下控股集团扩容深圳呼叫中心
2009-10-14 11:03
China'sUniversalTravelGrouphasrelocateditsShenzhenheadquartersandcontactcentertobiggerfacilities.UTG...
Japan Airlines upgrades regional contact center with Alcatel-Lucent
2009-10-01 21:11
JapanAirlineshasdeployed,hasdeployedAlcatel-Lucent'sIPtelephonyandcontactcentersolutionswithinanewEu...
Clark companies looking for more than 3,000 new staff
2009-10-01 21:11
Atleast14companiesbasedinManila'sClarkFreePortwillofferatotalof3,255newcustomerservicejobswithinthen...
US outsourcer opens new center in Chengdu
2009-10-01 21:09
Theglobalone-stopcallcentersolutionsprovider,USoutsourcerVision-XhasestablisheditswesternChinacontac...
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