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• 欧德宁：FTC起诉英特尔是误导

  2009-12-19 20:59
  12月19日消息，据国外媒体报道，在美国联邦贸易委员会（FTC)对英特尔提出起诉一天之后，英特尔首席执行官欧德宁对美国政府的行动发起了反击。他说，美国政府的不作为阻碍了经济复苏。欧德宁在介绍《今日美国...
  

• 微软2010年10大预测 必应份额不温不火

  2009-12-19 20:57
  12月19日消息，据国外媒体报道，分析师日前对微软2010年发展趋势进行了预测，认为Windows7明年将热卖，而必应市场份额也会继续提升，但幅度不会很大。以下为微软2010年10大预测：1.新产品发...
  

• 微软2010年10大预测 必应份额不温不火

  2009-12-19 20:57
  12月19日消息，据国外媒体报道，分析师日前对微软2010年发展趋势进行了预测，认为Windows7明年将热卖，而必应市场份额也会继续提升，但幅度不会很大。以下为微软2010年10大预测：1.新产品发...
  

• More agent involvement and better customer service

  2009-12-02 17:34
  Organisationsshouldencouragegreaterworkparticipationamongtheiragentstoenablethemtodeliverbettercusto...
  

• Chinese fund companies need service boost

  2009-12-02 17:34
  China'sfundindustryneedstoimproveitscustomerservice,accordingtoanewsurveyfromtheCustomerServiceCommi...
  

• India’s Tech Mahindra eyes Philippine entry: reports

  2009-12-02 17:33
  IndianoutsourcerTechMahindraisreportedlyconsideringanewBPOoperationinthePhilippines.Ifthecompanymove...
  

• Malaysia urged to encourage English usage

  2009-12-02 17:32
  Malaysia'snationalICTassociationPIKOMhasurgeditsgovernmenttopushforthecontinueduseofEnglishifthenati...
  

• NZ’s TelstraClear looks at Philippine offshoring

  2009-11-26 13:39
  NewZealandtelcoTelstraClearisreportedlycarryingoutafeasibilitystudyintothepossibilityofoffshoringcon...
  

• Wipro looks for BPO acquisitions

  2009-11-26 13:39
  IndianITservicescompanyWiproTechnologiesiseyeingacquisitionsintheBPOspaceasitexpectsthesectortodrive...
  

• Philippine agents form industry group

  2009-11-26 13:37
  AnindustrygroupwhichseekstounitecontactcenteragentsinthePhilippineshasbeenofficiallylaunchedtoday.Th...
  

• UK telehealth company forms links in China

  2009-11-26 13:36
  ExecutivesofBritishtelehealthsolutionsproviderHomeTelehealthLimited(HTL)haverecentlyreturnedfromhigh...
  

• Aussie outsourcers lobby against Anti-offshoring Legislation

  2009-10-14 11:09
  SomeofAustralia'scontactcenterindustryleadershavejoinedforcestolobbyagainstaproposedlawlimitingtheab...
  

• Indian outsourcers tipped for shakeup: report

  2009-10-14 11:09
  TheIndianoutsourcingmarketissetforashakeupinthewakeoftheglobaleconomicslowdown,accordingtonewresearc...
  

• 服务外包发展仍然是菲律宾经济增长的最主要因素

  2009-10-14 11:07
  BPOservicesremainakeydriverofeconomicgrowthforthePhilippines,despitetheglobaleconomicdownturn."Wecon...