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• Pakistan power boss calls for new complaints center

  2009-09-22 14:14
  ThePakistanElectricPowerCompany(PEPCO)hasdirecteditssubsidiaryIslamabadElectricPowerCompany(IESCO)to...
  

• Yellow Pages committed to Philippine offshoring

  2009-09-22 14:11
  NewZealand'sYellowPageshasreportedlyreaffirmeditsdirectoryassistanceoutsourcingarrangementsinthePhil...
  

• China enterprise software market to be Asia’s largest

  2009-09-22 14:11
  China'smarketforenterprisesoftwareincludingCRMissettoemergeasthelargestintheAsia-Pacificregion,accor...
  

• BT plans to return Indian agents hits labour snag

  2009-09-22 14:09
  PlansbyBritishTelecomtoreturn2,000contactcenterjobstotheUKfromIndiahashitasnagoverproposedworkinghou...
  

• Buyers line up for Citigroup Japanese contact center

  2009-09-22 14:06
  U.S.financialservicescompanyCitigrouphasattractedsignificantinterestbyitsplantosellitsJapanesecontac...
  

• 第三届(2009)全球外包大会

  2009-08-26 22:02
  大会概览中国主办方：中国南京市人民政府时间活动内容全天接机下榻宾馆16:00-17:30南京市委书记、市长圆桌会谈17:30-19:00南京市政府招待晚宴19:30-21:30（嘉宾自选）选择1：全球...
  

• Callers still angry about queues

  2009-08-08 01:27
  Callersarestillfrustratedbysittingonhold,withcallwaitingtimesemergingasthetopgripinanewsurveyofcusto...
  

• Tiger Airwaysresponse sees big drop in complaints

  2009-08-08 01:26
  TigerAirwaysattributesthefactthatittakescustomerfeedbackseriouslyforamassivedropincustomercomplaints...
  

• New contact centre approved for Batemans Bay

  2009-08-08 01:25
  EurobodallaShireCouncilhasapprovedtheconstructionofabuildinginBatemansBaytohouseanewCentrelinkcontac...
  

• Silver Top Cabs taking calls despite blaze

  2009-08-08 01:25
  MelbournetaxicompanySilverTopCabswasbacktakingbookingsthedayafterafirerippedthroughitsadministration...
  

• VoIP makes Australiaa telecommuting leader

  2009-08-08 01:23
  TherapiduptakeofVoIPtechnologyamongAustralianbusinesshasmadeitoneoftheregion'sleadingcentresfortelec...
  

• Excelior names national Trainee of the Year

  2009-08-08 01:22
  Melbourne'sRuiZhucentrehasbeatenmorethan400fellowtraineesfromaroundAustraliatowintheExcelior'sTraine...
  

• ATA announces 2009 State Award winners

  2009-08-08 01:21
  TheATAhasnarroweddownentriesfromalmost100contactcentrestofinalisedthewinnersofthisyear'sstateawards....
  

• Agile targets Australian market

  2009-08-08 01:19
  NewZealandcentreITcompanyAgilehassetupoperationsinSydney.AgileisreportedlytargetingIPtelephony,conta...