PCCW Teleservices, a premier provider of global outsourcing solutions, has been recognized as a finalist in the 6th International ICT Awards – Philippines in the categories of Fast Growing BPO Company of the Year and Quality Program of the Year.

Organized by the Canadian Chamber of Commerce in the Philippines and the Business Process Association of the Philippines, the Awards aims to recognize contributions and exceptional performance by organizations and individuals within the ICT sector in the Philippines and the Asia Pacific region, and to promote the Philippines as the world’s preferred provider of outsourced business and knowledge processes.

Mr. Tony Bruno, Head of PCCW Teleservices, said, “We are honored to be selected as a finalist in the Awards. PCCW Teleservices has exhibited tremendous growth and substantial development not only in terms of size and revenue, but also in terms of quality and diversity of the services and support offered to clients and partners worldwide. With our global footprint, we will continue to deliver the best and most innovative outsourcing solutions to customers.”

 
About PCCW Teleservices

PCCW Teleservices is an operating subsidiary of HKT, Hong Kong’s premier telecommunications service provider which is majority-owned by PCCW Limited.

PCCW Teleservices offers clients world-class global contact center and BPO services in all facets of voice and non-voice customer services, technical support, sales, retention, and other business processes. Operating a global network of multi-channel contact centers, PCCW Teleservices provides support in languages covering over half of the world's population.

PCCW Teleservices is consistently ranked among the world’s leading contact center service providers. With over 6,000 agent positions in Hong Kong, mainland China, Panama, the Philippines and the United States, PCCW Teleservices provides local and multinational companies a wide array of skills to service more than 80 million customer contacts annually. To learn more, please visit www.pccwteleservices.com, or call us at +852-2888-3636 (Asia) / +1-614-280-1600 (the Americas).

About HKT

HKT (SEHK: 6823) is Hong Kong’s premier telecommunications service provider. It meets the needs of the Hong Kong public and local and international businesses with a wide range of services including local telephony, local data and broadband, international telecommunications, mobile, and other telecommunications businesses such as customer premises equipment sale, outsourcing, consulting, and contact centers.

Together with the highly successful media business of its parent company, PCCW Limited, HKT offers innovative media content and services across the PCCW Group’s unique quadruple-play platforms – fixed-line, broadband Internet access, TV and mobile.